More Help - Pt. 2

[1:26 AM] Metah4 has joined the room
[1:26 AM] Lisa R. has joined the room
[1:27 AM] Lisa R.: hello
[1:27 AM] Metah4: hello
[1:27 AM] Lisa R.: can you give me your account no
[1:27 AM] Metah4: xxxxxxxx
[1:27 AM] Lisa R.: one moment
[1:28 AM] Metah4: ok
[1:29 AM] Lisa R.: do you have the pw
[1:29 AM] Metah4: xxxxxxxxxxx i believe
[1:30 AM] Lisa R.: I see the domain name in your acc
[1:30 AM] Metah4: yes
[1:31 AM] Lisa R.: do you want me to renew it for you
[1:31 AM] Metah4: in the View Plan Details it says the next billing date is 1-8-12
[1:31 AM] Lisa R.: one min
[1:31 AM] Metah4: if your renew it...I have to pay 9.99 again?
[1:31 AM] Metah4: sorry..1-17-12 I think or something like that
[1:33 AM] Lisa R.: it is 01,17,11
[1:33 AM] Lisa R.: when you look in the view pages
[1:33 AM] Lisa R.: or in the whois
[1:33 AM] Lisa R.: it will automatically add a year
[1:33 AM] Metah4: not on the View Plan Details...but on the other page yes...I am trying to find out what the 9.99 I paid today was for...
[1:34 AM] Lisa R.: when the due date is near or past
[1:34 AM] Metah4: so I don't have to worry about being charged again?
[1:34 AM] Lisa R.: well let me look into the transactions
[1:34 AM] Metah4: ok
[1:34 AM] Lisa R.: in your acc
[1:34 AM] Lisa R.: on min
[1:34 AM] Metah4: yep :-)
[1:36 AM] Lisa R.: Metah4 your were right
[1:36 AM] Lisa R.: I looked in the transactions
[1:36 AM] Lisa R.: and the charge in there
[1:37 AM] Lisa R! .: it just had to renew in the rxportal
[1:37 AM] Metah4: ok.. :-)
[1:37 AM] Lisa R.: I will do that fo you now if you like
[1:37 AM] Metah4: yes please..it will account for my previous payment?
[1:37 AM] Lisa R.: it won't add to your domain charge
[1:37 AM] Metah4: okay...that is fine..thank you!
[1:38 AM] Lisa R.: it will register that you did it
[1:38 AM] Lisa R.: oit will take 2 min
[1:38 AM] Metah4: no problem..!
[1:41 AM] Lisa R.: there done
[1:41 AM] Lisa R.: Domain Name: xxxxxxxx.COM
Registrar: ABACUS AMERICA, INC.
Whois Server: whois.names4ever.com
Referral URL: http://www.names4ever.com / srs.register.com
Name Server: NS25.DOMAINCONTROL.COM
Name Server: NS26.DOMAINCONTROL.COM
Status: clientTransferProhibited
Updated Date: 22-jan-2011
Creation Date: 17-jan-2005
Expiration Date: 17-jan-2012
[1:41 AM] Metah4: yeah!
[1:41 AM] Metah4: thanks!
[1:41 AM] Lisa R.: anything else I can do
[1:41 AM] Metah4: nope..that was it!
[1:42 AM] Metah4: much appreciated!
[1:42 AM] Lisa R.: Thanks for using Aplus
[1:42 AM] Metah4: have a good day!
[1:42 AM ] Metah4 has left the room

Finally! Someone who looks and actually solves the issue...
NUFF SAID!